Greetings from Karen Chappell, CSI Project Sponsor

Welcome to the Department of Motor Vehicles (DMV) CSI web page-your source for information regarding the agency's systems redesign project.

What is the DMV systems redesign project? It is DMV's top priority which involves re-thinking the way we do business and creating a technological infrastructure that can support those changes.

The current DMV mainframe system, which contains customer information and is the foundation for conducting DMV transactions, was developed in the late '80s. This means that how we currently conduct business is often driven by how our system will allow us to conduct business.

DMV believes that conducting business should be done in the easiest, most efficient, and secure manner. To do this, we plan to take advantage of newer technology in terms of software and data management. In a nutshell, systems redesign will enable us to achieve these goals.

We have already named our system, CSI, which embodies these goals -
C = Customer-Centric
S = Secure, Service-Oriented, State-of-the-Art
I = Intelligent

Whatever your interest in this project - whether you're an employee, business partner or potential vendor partner - this web site is for you to get background information, updates about the progress of the project, and provide feedback to DMV.

I invite you to bookmark this page and stay up-to-date as we create the new DMV for you.

Sincerely,