Process Areas

The Process Areas listed below will lead, direct, and oversee the CSI system redesign effort for a specified process area through all stages, from the gathering of functional requirements and reengineering through the design and implementation of the new system.

The CSI team includes seven core business or process areas...

• Credentialing
• Financial Management
• Tax Processing
• Infrastructure Services
• Service Delivery
• Business Intelligence
• Inventory Management

Team Roles and Responsibilities -- Phase 2

• Project Manager
• Assistant Project Manager and IT Lead
• Lead Technical Architect
• Process Coordinators
• Technical Solution Coordinators
• Business and Systems Analysts
• Business Partners
• Subject Matter Experts
• Communications Consultant
• Change Control Manager
• Business Requirements Coordinator
• Business Rules Extraction Analysts
• Business Process Re-engineering Consultants