Virginia Beach / Hilltop Customer Service Center
- Renew your vehicle registration (decals) online and save $1.
- A $5 statutory fee is added to each vehicle registration renewal transaction conducted in DMV customer service centers. Avoid the $5 fee by renewing online, through the mail, over the phone (1-888-337-4782) or at a DMV Select location. Listen to our podcast, "Five reasons to avoid going to DMV".
- More than 25 other transactions may be conducted online. Customers may renew their driver's license, purchase a copy of their driving record and more.
Average Wait Times as of 8:10:15 AM:
| Virginia Beach / Hilltop | 5 Minutes and 48 Seconds |
| Nearby Alternatives | |
| Virginia Beach / Buckner | 3 Minutes and 18 Seconds |
| Norfolk / Military Circle | 3 Minutes and 30 Seconds |
| Note: Actual wait times may vary depending on services requested. For optimal service, the best times to visit DMV are in the middle of the month, middle of the week. | |
Norfolk
Virginia Beach
Important Office Notices :- HAZMAT background checks and fingerprinting are conducted at this location.
- Motorcycle road tests are not conducted at this Customer Service Center. To take a motorcycle road test please visit the Virginia Beach Buckner Customer Service Center.
- All Virginia Department of Motor Vehicles (DMV) Customer Service Centers will be closed on Thursday, November 26; Friday, November 27; and Saturday, November 28, in observance of Thanksgiving.
Hours of Operation:
Monday - Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 8:00 a.m. - 12:00 p.m.
Note: No tickets for testing will be issued 30 minutes before closing.
Contact Information:
1712 Donna Drive
Virginia Beach, VA 23454-4539
Telephone:
Toll Free: 1-866-DMVLINE (1-866-368-5463) or 1-800-435-5137
Fax:
757-491-3790
Directions:
Take I-64 East to Virginia Beach. Take I-264 East to Virginia Beach. Take exit 21B First Colonial Road. Turn left at 2nd traffic light at Donna Drive. DMV is on the right directly behind (beside) McDonalds.
MapQuest Driving Directions
For bus information contact Hampton Roads Transit (757) 222-6100
Services:
Wheelchair available upon request at the Information Counter.
Applying to register to vote or change your voter registration address just got easier! A Virginia Beach Assistant Registrar is now located at the Virginia Beach/Hilltop Customer Service Center to help you apply to register to vote or change your voter registration address.
Assistance:
DMV is committed to providing our customers the best service possible. DMV takes numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act, and that all of our customers have access to the services they need in a comfortable environment. Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. If you experience service that you feel does not meet your expectations, please ask to speak to the manager or supervisor on duty.
Save Time and Money!
Renew your vehicle registration for 2 years online and you could save $8. Take advantage of our other preferred services and avoid the $5 statutory fee for visiting a DMV Customer Service Center. Savings Scenarios Specific details
