Portsmouth Customer Service Center
- Renew your vehicle registration (decals) online and save $1.
- A $5 statutory fee is added to each vehicle registration renewal transaction conducted in DMV customer service centers. Avoid the $5 fee by renewing online, through the mail, over the phone (1-888-337-4782) or at a DMV Select location. Listen to our podcast, "Five reasons to avoid going to DMV".
- More than 25 other transactions may be conducted online. Customers may renew their driver's license, purchase a copy of their driving record and more.
Average Wait Times as of 9:05:20 AM:
| Portsmouth | 10 Minutes and 08 Seconds |
| Nearby Alternatives | |
| Chesapeake | 9 Minutes and 38 Seconds |
| Hampton | 14 Minutes and 42 Seconds |
| Note: Actual wait times may vary depending on services requested. For optimal service, the best times to visit DMV are in the middle of the month, middle of the week. | |
Norfolk
Portsmouth
Important Office Notices :- HAZMAT background checks and fingerprinting are conducted at this location.
- The drive up service window at this location is closed permanently. Please renew vehicle registration by mail, internet, or phone to avoid the $5.00 service fee for renewing vehicle registration at a Customer Service Center.
- All Virginia Department of Motor Vehicles (DMV) Customer Service Centers will be closed on Thursday, November 26; Friday, November 27; and Saturday, November 28, in observance of Thanksgiving.
Hours of Operation:
Monday - Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 8:00 a.m. - 12:00 p.m.
Note: No tickets for testing will be issued 30 minutes before closing.
Contact Information:
6400 Bickford Parkway
Portsmouth,VA 23703-2900
Telephone:
Toll Free: 1-866-DMVLINE (1-866-368-5463) or 1-800-435-5137
Fax:
757-686-5065
Directions:
From 664: Take exit 9 (Route 164). Proceed on Route 164 to the Towne Point Road/Churchland exit. Exit right off of ramp and stay in right lane. Turn right at traffic signal (Bickford Parkway). DMV is on the right.
From Route 17: Turn onto Poplar Hill Road. Proceed through next two traffic lights, taking a left at 2nd traffic light onto Bickford Parkway. DMV is on the right. (Poplar Hill Road name changes to Towne Point after second traffic light.)
MapQuest Driving Directions
For bus information contact Hampton Roads Transit (757) 222-6100
Services:
Wheelchair available upon request at the Information Counter.
Applying to register to vote or change your voter registration address just got easier! A Portsmouth City Assistant Registrar is now located at the Portsmouth Customer Service Center to help you apply to register to vote or change your voter registration address.
Assistance:
DMV is committed to providing our customers the best service possible. DMV takes numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act, and that all of our customers have access to the services they need in a comfortable environment. Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. If you experience service that you feel does not meet your expectations, please ask to speak to the manager or supervisor on duty.
Save Time and Money!
Renew your vehicle registration for 2 years online and you could save $8. Take advantage of our other preferred services and avoid the $5 statutory fee for visiting a DMV Customer Service Center. Savings Scenarios Specific details
