Special Assistance
Hearing Impaired Customers
If a customer is hearing impaired, arrangements can be made for an interpreter to assist during the transaction. The Department of the Deaf and Hard of Hearing (DDHH) provides interpreters, and DMV incurs all costs associated with the use of an interpreter. Either the customer or a DMV employee can contact the DDHH to set up an appointment for the interpreter to meet with the customer at DMV. The phone number at DDHH is (804) 662-9502.
A driver's license indicator is available for drivers who are hearing impaired. This indicator is placed on the driver's license in order to identify the disability to law enforcement personnel.
Hearing impaired citizens may contact DMV by TDD at 1-800-272-9268 or by e-mail.
Speech Impaired Customers
A driver's license indicator is available for drivers who are speech impaired. This indicator is placed on the driver's license in order to identify the disability to law enforcement personnel.
Insulin-Dependent Customers
A driver's license indicator is available for drivers who are insulin dependent. This indicator is placed on the driver's license in order to identify the disability to law enforcement personnel.
